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Shipping & Order Related Questions

How can I cancel my order after it's been placed?

Please note that you cannot edit orders after they've been placed. However, if you need to cancel the order or request a refund, please contact us as soon as possible through our website live chat or by emailing [email protected]. It's important to r

How much is shipping?

Our shipping prices vary for the amount spent on your cart and the shipping charges are calculated after discounts. We offer $2 shipping for orders $12 and under and $6 shipping for orders between $12 and $25. We also offer free shipping for all orde

How can I report an issue with my product?

If you are experiencing issues with your product, please contact us to report the problem at [email protected]. It is helpful to provide the lot number, or expiration date and timestamp typically found on the packaging. We want to ensure your satisfa

Do you ship internationally?

Unfortunately, shipping outside of the US is very costly, so we do not offer international shipping at this time.

Do you ship to Canada from your website?

Unfortunately, we do not ship to Canada directly from our website yet, but a few of our snack lines are sold through a Canada-based online retail store called No Nuts About Us.

I forgot to add a discount code to my order, can it still be added?

Unfortunately, we are not able to add discount codes to an order after they're placed but please use the discount code on your next order.

I'm unhappy with my order, can I return it?

Due to our strict allergen policy at our Bakery, we do not accept returns. We are more than happy to replace your snacks with another product, just contact us directly through our live chat on our website or by emailing [email protected] to learn mor

Where is my order?

We send the tracking information to the email associated with the order once it's packed up. If there are issues with the delivery of your package, we recommend reaching out to the shipping carrier or local post office directly.